Mastering eBay’s Feedback System for Seller Success
Feedback is the backbone of trust on eBay. To excel, always ship promptly and package items securely to ensure safe delivery. Provide clear, honest descriptions to avoid disputes. Respond to buyer inquiries within 24 hours, showing professionalism. After a sale, politely request feedback via eBay’s messaging system, but don’t pressure buyers. If you receive negative feedback, address it calmly—offer refunds or solutions to resolve issues. Leave positive feedback for buyers to encourage reciprocity. Use eBay’s Seller Dashboard to monitor your feedback score and aim for Top Rated Seller status, which boosts visibility. Consistent five-star feedback builds a stellar reputation, driving more sales.
